Privacy Policy

Effective Date: 7/7/2025
Last Updated: 7/7/2025

Welcome to Fursan. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

Personal Information: Name, email, phone number, country, user ID.
User Content: Horse photos, videos, listing descriptions.
Technical Data: Device info, IP address, crash reports, app usage data.
Payment Info: Status only (no card info stored), processed via secure third parties.

2. How We Use Your Information

To create and manage your account.
To display listings and uploaded media.
To improve user experience and app features.
To comply with legal obligations.

3. Sharing of Information

We do not sell your data. We may share it with service providers, law enforcement (if required), or other users (via public listings).

4. Data Retention

We keep data as long as your account is active or required by law. You can request data deletion anytime.

5. Children's Privacy

Fursan is not intended for children under 13. We do not knowingly collect data from children.

6. Your Rights

Access or update your data.
Request deletion of your account/data.
Withdraw consent where applicable.
Contact us for data-related concerns.

7. Security

We use encryption and secure servers. However, no system is 100% secure. Please avoid uploading unrelated or sensitive personal content.

8. Apple App Privacy Disclosure

We collect personal and user content data to operate the app. We use third-party tools for payments and analytics. No tracking across other apps or websites.

9. Content Rights

By uploading photos or videos, you confirm you have rights to that content. You allow us to display it in the app.

10. Contact Us

If you have any questions, email us at: info@fursan.app

payment cancellation

If you wish to cancel your payment, you must contact us directly to request a refund. Refund requests must be submitted within a maximum of 14 days from the payment date. After this period, we will not be able to process any refund.